oops

Train Wreck: Sorry for destroying your life. Are we good now?

Prof. Randy Pausch outlined the three parts of a proper apology:

1. What I did was wrong.
2. I feel badly that I hurt you.
3. How do I make you feel better? 

The Last Lecture, p.161

An earlier reference to Pausch here.

A Professor's Last Lecture

"Experience is what you get when you don't get what you want."

- Randy Pausch died today of pancreatic cancer.